Privacy Policy

Privacy Policy

Last updated: November 13, 2025

At Annexal (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring transparency about how your information is collected, used, and safeguarded. This Privacy Policy explains what data we collect, how we use it, and the rights you have concerning your personal information.

Our website address is: https://annexal.com

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Company details
Information submitted through forms, surveys, or comments
Any uploads (such as images or documents)

1.2 SMS Opt-In Information (HighLevel Requirement)

If you opt in to receive SMS messages from us, we may collect:

Mobile phone number
Time/date of opt-in
Consent records
Keyword actions (e.g., “START”, “STOP”, “HELP”)

1.3 Comments

When visitors leave comments on our site, we collect:

Comment form data
IP address
Browser user agent (for spam protection)

An anonymized hash of your email may be shared with Gravatar to check if you use the service. Gravatar’s Privacy Policy: https://automattic.com/privacy/

1.4 Media Uploads

If you upload images, avoid including EXIF GPS information. Visitors may download and extract location data from uploaded images.

1.5 Cookies & Tracking Technologies

We use cookies, web beacons, and tracking technologies to:

Improve website functionality
Save your preferences
Analyze site usage
Support security features
Enable marketing performance tracking

Types of cookies include:

Login cookies
Comment cookies
Analytics cookies
Preference cookies
Temporary session cookies

2. Embedded Content From Other Websites

Pages on this site may embed content from third-party websites (e.g., videos, images, articles).

These third-party sites may:

Collect your data
Use cookies
Track your interactions
Monitor your activity if you’re logged in to those platforms

We are not responsible for the privacy practices of external websites.

3. How We Use Your Information

We use your information to:

Provide services and communication
Respond to inquiries
Improve website performance
Manage appointments, support, or service requests
Send SMS updates (if you opted in)
Maintain security and prevent spam or fraud
Personalize user experience

4. SMS Messaging Compliance (HighLevel Required Section)

If you opt in to receive SMS messages:

Message frequency may vary
Standard message and data rates may apply
You may opt out at any time by texting “STOP”
For assistance, text “HELP”

Required Disclaimer — No Mobile Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except:

Aggregators
Service providers that deliver the messages

This data will never be sold or shared for unrelated purposes.

5. Who We Share Your Data With

We may share your information only with:

Service providers (hosting, email, analytics, SMS platforms)
Spam-detection services
Legal authorities when required

If you request a password reset, your IP address appears in the reset email.

We never sell personal data.

6. Data Retention

Comments and metadata are kept indefinitely to recognize future comments
User profiles are stored as long as the user account remains active
SMS opt-in records are kept as required by compliance laws
Log and technical data may be retained for security, analytics, and performance improvements

7. Your Rights

You may request:

A copy/export of your personal data
Correction of your personal information
Deletion of your data (exceptions apply for legal, security, or administrative purposes)

Please email [email protected] to submit a request.